topic Re: T Javl in Sky Mobile

T Javl

TARV19 — Sun, 20 Sep 2026 10:21:03 GMT

I can not make or receive calls on my phone, I have reset it, took the Sim out, tried flight mode, turned it on and off but still can make or receive calls

Re: T Javl

63johnw — Sun, 20 Sep 2026 10:32:51 GMT

Hi @TARV19 any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

is this a new sim ? Did you activate it ? Has it worked previously ?

Re: T Javl

Zola81 — Sun, 20 Sep 2026 10:46:33 GMT

There is an issue with the phone mast and engineers are out trying to fix it

Re: T Javl

TARV19 — Sun, 20 Sep 2026 10:50:07 GMT

Thank you but its been weeks my phone hasn't worked.