topic Re: Order a new phone without a data plan in Sky Mobile

Order a new phone without a data plan

Lorraine1505 — Sat, 19 Sep 2026 12:56:13 GMT

I'm trying to order a new phone but do not need a data plan as already have this set up on my husbands account. He has tried to upgrade phone through his account but keeps getting a credit error which we have contacted Experian about.
Any advice how I do this as on my account it won't let me order without adding a data plan?

thanks

Re: Order a new phone without a data plan

63johnw — Sat, 19 Sep 2026 13:30:39 GMT

Hi @Lorraine1505 if it won't let you order without a plan then choose the cheapest option and don't activate it, it will then drop off your account and you won't be charged.

Re: Order a new phone without a data plan

Lorraine1505 — Wed, 23 Sep 2026 05:42:09 GMT

Thank you that is a great help.