topic Re: Activate eSIM in Sky Mobile

Activate eSIM

DylanQuinn — Mon, 31 Aug 2026 11:24:00 GMT

Hi,

I've received my new iPhone but have been unable to activate my eSIM. I've tried using the QR code, directly from the app on the new phone and by entering the details manually but every time I get the error message "Unable to activate. You can try again or contact your network provider."

I've reset the phone multiple times including factory resets to go through setup from scratch but still no luck.

Does anybody have any suggestions please?

Many thanks

Re: Activate eSIM

caesarome — Mon, 31 Aug 2026 12:03:44 GMT

@DylanQuinn

You could call Sky and ask them to send you a SIM card instead to see if you can get that activated.

Re: Activate eSIM

luis123423 — Sat, 19 Sep 2026 05:12:52 GMT

they send you an email with the correct activation code to enter the long one under the qr code dosent work

hope this helps