https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5373934#M306173 Up grade my fone sent old one bk it's not come of my bill which is due to be payed Fri, 18 Sep 2026 17:58:43 GMT Cindy12345 2026-09-18T17:58:43Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5373934#M306173 Up grade my fone sent old one bk it's not come of my bill which is due to be payed Fri, 18 Sep 2026 17:58:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5373934#M306173 Cindy12345 2026-09-18T17:58:43Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5373942#M306176 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3139116">@Cindy12345</a>&nbsp;wrote:<BR />Up grade my fone sent old one bk it's not come of my bill which is due to be payed<HR /></BLOCKQUOTE><P>Yup, that is normal.&nbsp; You have to keep paying for the old phone until it's processed.</P><P>&nbsp;</P><P>Given the recent release of the iPhone 18 it may take longer than normal...&nbsp; (It's usually 2-3 weeks but may be longer)</P> Fri, 18 Sep 2026 18:08:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5373942#M306176 PandJ2020 2026-09-18T18:08:19Z