topic Re: Old phone being sent back in Sky Mobile

Old phone being sent back

Ciaramcnamee — Fri, 18 Sep 2026 15:48:23 GMT

I sent my old phone back and its being returned

PandJ2020 — Fri, 18 Sep 2026 15:49:19 GMT

@Ciaramcnamee wrote:
I sent my old phone back and its being returned

Ok, look out for it when it arrives then.

caesarome — Fri, 18 Sep 2026 16:12:46 GMT

If you mean it is being sent back to you then could it be because you didn't factory reset it ?

Ciaramcnamee — Fri, 18 Sep 2026 17:21:24 GMT

I did factory reset it

Ciaramcnamee — Fri, 18 Sep 2026 17:22:27 GMT

Dont be smart

caesarome — Fri, 18 Sep 2026 18:29:48 GMT

@Ciaramcnamee wrote:

I did factory reset it

When it turns up @Ciaramcnamee you will need to call Sky to find out why this has happened.