topic eSim issue in Sky Mobile

eSim issue

SunnyBay17 — Fri, 18 Sep 2026 12:03:12 GMT

I currently have an S24 fe which my eSim is on, ive just received my new S26 fe and tried to transfer my eSim but it won't transfer. Any ideas to help Thanks

Re: eSim issue

caesarome — Fri, 18 Sep 2026 12:06:09 GMT

@SunnyBay17

All we can do is to point out this link which you might already be doing:

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

If nothing here helps then call Sky on 150 for help.

Re: eSim issue

SunnyBay17 — Tue, 22 Sep 2026 09:18:11 GMT

Thanks for the advice, had to ring sky to get it all sorted