topic Re: Delivery confusion in Sky Mobile

Delivery confusion

Shona_W — Wed, 16 Sep 2026 20:00:26 GMT

I am a little confused about the delivery of my new laptop, when I ordered it was in stock and now over a week later it's not but all the delivery tracking says is "coming soon" It also has confused me by saying my sim should come with my laptop but if it's not arrived by 5/6 workings days then to order a replacement sim, should I wait until the laptop comes or order a replacement?

Re: Delivery confusion

caesarome — Wed, 16 Sep 2026 21:05:18 GMT

@Shona_W

Coming soon does mean just that as Sky will be awaiting stock to come in from their supplier.

Regarding the sim, that is up to you are you can order another one from here if you want by selecting a data plan for it:

https://www.sky.com/shop/mobile/plans

Should you end up with two then make sure you only activate one of them so the other is cancelled.

Re: Delivery confusion

TimmyBGood — Thu, 17 Sep 2026 06:44:28 GMT

@Shona_W

Perhaps note that most laptops don't contain cellular components and so have no use for a SIM at all: for some reason the Sky Mobile logistics system feels the need to ship SIMs with everything.