topic Re: No signal in Sky Mobile

No signal

Missjo2 — Wed, 16 Sep 2026 16:28:32 GMT

No mobile signal since Sunday. Sky are constantly advising a local mast is down in Dundee and unsure when this will be rectified! Anyone else having the same problem?

Re: No signal

caesarome — Wed, 16 Sep 2026 16:32:56 GMT

If a mast is down @Missjo2 the owner will have to carry out the repairs as Sky doesn't own any so I'm afraid there is no way to know how long this will take so updates should appear here:

https://www.sky.com/help/servicestatus/mobile

Re: No signal

PandJ2020 — Wed, 16 Sep 2026 16:32:58 GMT

@Missjo2 wrote:
No mobile signal since Sunday. Sky are constantly advising a local mast is down in Dundee and unsure when this will be rectified! Anyone else having the same problem?

I think someone else posted the other day in Dundee....

Looks like a nearby phone mast isn’t working as it should, sorry.

Our engineers will be on the case already, and your service might come and go until we fix it. Just so you know, from Monday 10 August 2026 we’ll also be carrying out work with the aim to improve our network service in this area. We’re sorry if your service is affected while we work – we’ll do our best to minimise any impact.

Re: No signal

Dragon-1 — Wed, 16 Sep 2026 16:47:55 GMT

My data has been off since Friday and i am south tyneside area. They said it was fixed yesterday but it's off again today ( wednesday)