topic Re: Fraud in Sky Mobile

Fraud

ALOO-26 — Tue, 15 Sep 2026 15:26:19 GMT

Received new phone but didn't order any

Re: Fraud

PandJ2020 — Tue, 15 Sep 2026 15:56:40 GMT

@ALOO-26 wrote:
Received new phone but didn't order any

Not a lot to go on but whatever you do, do not return it to anyone who is not Sky...

Re: Fraud

twilight+princess — Wed, 16 Sep 2026 11:14:08 GMT

Did you receive a call claiming to be from Sky offering a discount - usually 40% - & a free gift for being a loyal customer? If yes then this was a scam. You'll now receive another call stating the incorrect gift has been sent & to return it to an address they will provide or to give it to a courier, please do not do this but instead contact Sky via the 'contact us' link at the bottom of the page & report it, they'll send you a pre-paid label.

Re: Fraud

GD1 — Wed, 16 Sep 2026 11:20:27 GMT

@ALOO-26 Are you already a Sky customer with other services? If yes please take a read here and follow the guidance https://www.sky.com/help/articles/fraud-scams-start

If no, and you don't have any active accounts it is possible someone has used a similar email address but incorrectly input your instaead?