https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5369249#M305121 <P>Please can you tell me if I can exchange my phone for upgrade I had my phone November 12 2025</P> Sun, 13 Sep 2026 07:57:24 GMT Laurenshmylo1 2026-09-13T07:57:24Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5369249#M305121 <P>Please can you tell me if I can exchange my phone for upgrade I had my phone November 12 2025</P> Sun, 13 Sep 2026 07:57:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5369249#M305121 Laurenshmylo1 2026-09-13T07:57:24Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5369252#M305122 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4781700">@Laurenshmylo1</a>&nbsp; this isn't sky CS here so no one here can see your account. If you are on swap 12 then you should be able to swap in November and if your phone is in good condition then there would be no charge. If you are on swap 24 you could still swap but there would be a considerable charge to do so. Look in your account/nessages/contracts to see what plan you are on.&nbsp;</P> Sun, 13 Sep 2026 08:04:18 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5369252#M305122 63johnw 2026-09-13T08:04:18Z