topic Re: No signal in Sky Mobile

No signal

SuDav123 — Sun, 13 Sep 2026 05:54:46 GMT

Relatively new customer with sky (3weeks) I've had no signal for over 24 hours, I've turned airplane mode on and off, turned my phone on and off, done all the troubleshooting steps sky offers I.e making sure the APN was correct. . Still nothing, does anyone know if there's any issues, or how I can go about getting signal again.

Re: No signal

63johnw — Sun, 13 Sep 2026 06:04:36 GMT

Hi @SuDav123 any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: No signal

SuDav123 — Sun, 13 Sep 2026 06:06:42 GMT

No issues showing

Re: No signal

Daniel0210 — Sun, 13 Sep 2026 06:08:30 GMT

@SuDav123

And if it does disclose a nearby mast issue, Sky don't own or maintain any mobile masts so you and others in the area will be relying on a third party repair.