https://helpforum.sky.com/t5/Sky-Mobile/My-deal/m-p/5369082#M305071 <P>I've just put the remainder of my phone bill into my sky account and it hasn't paid off my phone please help&nbsp;</P> Sat, 12 Sep 2026 19:10:10 GMT Ben302 2026-09-12T19:10:10Z https://helpforum.sky.com/t5/Sky-Mobile/My-deal/m-p/5369082#M305071 <P>I've just put the remainder of my phone bill into my sky account and it hasn't paid off my phone please help&nbsp;</P> Sat, 12 Sep 2026 19:10:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-deal/m-p/5369082#M305071 Ben302 2026-09-12T19:10:10Z https://helpforum.sky.com/t5/Sky-Mobile/My-deal/m-p/5369085#M305072 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4781498">@Ben302</a>&nbsp;</P> <P>That isn't the way to pay off a credit agreement as all you are doing it to put a credit on your account so do you now see this credit, if you do you can have it refunded on when your next billing date is or you can leave it so its used to pay future bill(s).</P> <P>&nbsp;</P> <P>The way to pay off what you owe against a device is by calling Sky.</P> Sat, 12 Sep 2026 19:17:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-deal/m-p/5369085#M305072 caesarome 2026-09-12T19:17:20Z