topic Re: Mobile phone plan and is completely broken in Sky Mobile

Mobile phone plan and is completely broken

Keeleyconnolly — Fri, 11 Sep 2026 16:43:03 GMT

My mobile phone sparked and died I need to speak to a person

Re: Mobile phone plan and is completely broken

Daniel0210 — Fri, 11 Sep 2026 16:50:38 GMT

Hi, you aren't directly talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up of Sky customers helping other Sky customers with additional help from Superusers like myself.

See this link about repairs. Note that Sky do not supply a device to use whilst yours is away https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

Re: Mobile phone plan and is completely broken

PandJ2020 — Fri, 11 Sep 2026 17:21:12 GMT

What is it and how old?

Re: Mobile phone plan and is completely broken

caesarome — Fri, 11 Sep 2026 18:20:13 GMT

@Keeleyconnolly

From a phone that has a Sky sim in it, 150 is the free number to call Sky on.