https://helpforum.sky.com/t5/Sky-Mobile/New-SIM-activation/m-p/5368158#M304891 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4780466">@Alan110963</a>&nbsp; can you confirm that you are porting the number from a different network to sky as you can port a number from one sky sim to another.&nbsp;</P> Fri, 11 Sep 2026 13:05:17 GMT 63johnw 2026-09-11T13:05:17Z https://helpforum.sky.com/t5/Sky-Mobile/New-SIM-activation/m-p/5368155#M304890 <P><SPAN>I cannot&nbsp;</SPAN><SPAN class="">activate</SPAN><SPAN>&nbsp;a new&nbsp;</SPAN><SPAN class="">sim</SPAN><SPAN>, via My Sky, it asks to&nbsp;</SPAN><SPAN class="">activate</SPAN><SPAN>, go through all the steps, the final step to keep existing number, it says I have no access as I am not the account holder, even though I am logged in. This seems to be a regular thing on the board and have not found any solutions. Is it Sky's intention that I give up and go to another provider? I've been round and round on the MY Sky app, and on the website - always hitting a brick wall.</SPAN></P> Fri, 11 Sep 2026 13:02:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-SIM-activation/m-p/5368155#M304890 Alan110963 2026-09-11T13:02:15Z https://helpforum.sky.com/t5/Sky-Mobile/New-SIM-activation/m-p/5368158#M304891 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4780466">@Alan110963</a>&nbsp; can you confirm that you are porting the number from a different network to sky as you can port a number from one sky sim to another.&nbsp;</P> Fri, 11 Sep 2026 13:05:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-SIM-activation/m-p/5368158#M304891 63johnw 2026-09-11T13:05:17Z