Cannot access Mobile deals o upgrade

Jodie-O — Tue, 18 Aug 2026 15:34:30 GMT

I’ve been unable to access the Sky Mobile deals/upgrades section for several weeks now and I’m hoping someone can help.

Every time I try to view my upgrade options, I get the following error message:

“The page you're looking for could not be found. The link you used may be out of date or the address may have been typed incorrectly. Please check and try again.”

I’ve tried accessing it in several different ways:

Through the Sky app
Through the website on my mobile
Through the website on my laptop

Unfortunately, I get the same error every time and this has been happening for weeks.

Has anyone else had this issue, or does anyone know how I can get access to my Sky Mobile upgrade deals?

Re: Cannot access Mobile deals o upgrade

abdel28490 — Fri, 11 Sep 2026 05:55:58 GMT

I'm having the same problem, did you sort this or not

Re: Cannot access Mobile deals o upgrade

Jodie-O — Sun, 13 Sep 2026 17:28:16 GMT

No, nothing has resolved it even deleting the app and changing passwords - all advise from a Sky advisor.

topic Re: Cannot access Mobile deals o upgrade in Sky Mobile

Cannot access Mobile deals o upgrade

Re: Cannot access Mobile deals o upgrade

Re: Cannot access Mobile deals o upgrade