Data Usage does not match phone stats

Samsuri87 — Thu, 10 Sep 2026 19:19:41 GMT

Has anyone else had an issue of their remaining data drop significantly more than the usage stats provided by their phone?

I've been running out of data more and more often each month and no longer have any reserve in the pig bank to roll over, so I changed plan to 50GB/month this morning. When I've come to check my balance in MySky it's showing as 39GB remaining, however, my phone states I've used less than 2GB in the same period?

iphone 16 Pro Max user

Re: Data Usage does not match phone stats

caesarome — Thu, 10 Sep 2026 19:25:31 GMT

@Samsuri87 wrote:

I changed plan to 50GB/month this morning.

The chances are you would not have been given the full 50GB as what you will have been given is based on the number of days until it resets which is your billing date, after which you will be given the full 50GB each month.

topic Re: Data Usage does not match phone stats in Sky Mobile

Data Usage does not match phone stats

Re: Data Usage does not match phone stats