https://helpforum.sky.com/t5/Sky-Mobile/Swap-Phone/m-p/5365622#M304459 <P>Hi, i have sent my phone back to Sky for a swap, they have emailed me to say the price is lower than they quoted, do i want to accept it. It says log in to your account to accept. I have looked on my account and there is no option anywhere. Can anyone help with this please?</P> Tue, 08 Sep 2026 09:14:01 GMT Salesr 2026-09-08T09:14:01Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-Phone/m-p/5365622#M304459 <P>Hi, i have sent my phone back to Sky for a swap, they have emailed me to say the price is lower than they quoted, do i want to accept it. It says log in to your account to accept. I have looked on my account and there is no option anywhere. Can anyone help with this please?</P> Tue, 08 Sep 2026 09:14:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-Phone/m-p/5365622#M304459 Salesr 2026-09-08T09:14:01Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-Phone/m-p/5365623#M304460 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3843434">@Salesr</a>&nbsp;</P> <P>If you can't see the option on your account then using a phone that has a Sky sim in it call Sky on 150 for help with this.</P> Tue, 08 Sep 2026 09:15:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-Phone/m-p/5365623#M304460 caesarome 2026-09-08T09:15:29Z