topic Re: Data Issues in Sky Mobile

Data Issues

cmay — Mon, 07 Sep 2026 12:01:49 GMT

My data connection is really poor in most areas, including the Salford area where I live. Most places my data doesn't work, this is an issue for me because my boyfriend's WiFi is currently down and I'm unable to use my data properly. It should be efficient in most areas, but it is efficient in very little whereas my partner is with another provider and his works fine. My dad has been a loyal sky customer for years which is why I've stayed, but I'm disappointed that I pay for data when the connection is poorly and I can barely use it.

Re: Data Issues

caesarome — Mon, 07 Sep 2026 12:04:12 GMT

@cmay

Do any network issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: Data Issues

cmay — Mon, 07 Sep 2026 12:07:14 GMT

Yeah it says 'Our Network can get busy in this area.' for my home area.

Re: Data Issues

caesarome — Mon, 07 Sep 2026 12:08:38 GMT

Sadly there isn't nothing you can do as Sky uses the O2 network which is known for getting congested.