https://helpforum.sky.com/t5/Sky-Mobile/Replacement-SIM/m-p/5364714#M304291 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2917976">@ColU</a>&nbsp;</P> <P>We can't.&nbsp;You aren’t talking to Sky by posting here. The Community is predominantly made up of <STRONG>Sky customers helping other Sky customers.&nbsp;</STRONG><BR /><BR /></P> Mon, 07 Sep 2026 07:00:04 GMT Daniel0210 2026-09-07T07:00:04Z https://helpforum.sky.com/t5/Sky-Mobile/Replacement-SIM/m-p/5364706#M304289 <P><SPAN>“My replacement SIM is already working and can make calls, and my old SIM has stopped working. However, my Sky account still says the replacement SIM isn’t activated, and when I try to activate it I get the ‘Sorry, there’s been a problem’ message. Can you check the SIM provisioning/status on my account and confirm that the replacement SIM is correctly activated?”</SPAN></P> Mon, 07 Sep 2026 06:47:30 GMT https://helpforum.sky.com/t5/Sky-Mobile/Replacement-SIM/m-p/5364706#M304289 ColU 2026-09-07T06:47:30Z https://helpforum.sky.com/t5/Sky-Mobile/Replacement-SIM/m-p/5364714#M304291 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2917976">@ColU</a>&nbsp;</P> <P>We can't.&nbsp;You aren’t talking to Sky by posting here. The Community is predominantly made up of <STRONG>Sky customers helping other Sky customers.&nbsp;</STRONG><BR /><BR /></P> Mon, 07 Sep 2026 07:00:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Replacement-SIM/m-p/5364714#M304291 Daniel0210 2026-09-07T07:00:04Z https://helpforum.sky.com/t5/Sky-Mobile/Replacement-SIM/m-p/5364774#M304304 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2917976">@ColU</a>&nbsp;</P> <P>When you activate a replacement sim the one it is replacing will stop working so is this what can happen ?</P> Mon, 07 Sep 2026 09:04:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Replacement-SIM/m-p/5364774#M304304 caesarome 2026-09-07T09:04:56Z