https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5364409#M304263 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4776140">@Faiz78</a>&nbsp;<BR /><BR />You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of <STRONG>Sky customers helping other Sky customers </STRONG>which includes additional help from customers who are Superusers like myself. <BR /><BR /></P> <P><SPAN>Does any relevant information show on this link?</SPAN></P> <P><A href="https://www.sky.com/help/articles/service-status-sky-mobile" target="_blank">https://www.sky.com/help/articles/service-status-sky-mobile</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>It may disclose a nearby mast issue, but in case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.</SPAN></P> Sun, 06 Sep 2026 13:41:48 GMT Daniel0210 2026-09-06T13:41:48Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5364408#M304262 <P>My mobile is not working&nbsp;</P> Sun, 06 Sep 2026 13:40:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5364408#M304262 Faiz78 2026-09-06T13:40:17Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5364409#M304263 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4776140">@Faiz78</a>&nbsp;<BR /><BR />You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is predominantly made up of <STRONG>Sky customers helping other Sky customers </STRONG>which includes additional help from customers who are Superusers like myself. <BR /><BR /></P> <P><SPAN>Does any relevant information show on this link?</SPAN></P> <P><A href="https://www.sky.com/help/articles/service-status-sky-mobile" target="_blank">https://www.sky.com/help/articles/service-status-sky-mobile</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>It may disclose a nearby mast issue, but in case you aren't aware Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.</SPAN></P> Sun, 06 Sep 2026 13:41:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5364409#M304263 Daniel0210 2026-09-06T13:41:48Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5364414#M304264 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4776140">@Faiz78</a>&nbsp;wrote:<BR /><P>My mobile is not working&nbsp;</P><HR /></BLOCKQUOTE><P>Any more specific than 'not working'?</P><P>&nbsp;</P><P>Won't power on?</P><P>Won't load apps?</P><P>Won't make calls?</P> Sun, 06 Sep 2026 13:50:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile/m-p/5364414#M304264 PandJ2020 2026-09-06T13:50:01Z