topic Re: No signal in Sky Mobile

No signal

Beckie+Pegg — Sun, 06 Sep 2026 12:50:34 GMT

Once again. We have no signal in our area. When is this going to be dealt with, it is happening far too often. Furthermore, no matter where I am, the signal is always very weak.

Re: No signal

caesarome — Sun, 06 Sep 2026 12:59:24 GMT

@Beckie+Pegg

Do any network issues show here for you:

https://www.sky.com/help/servicestatus/mobile

Re: No signal

Daniel0210 — Sun, 06 Sep 2026 13:01:42 GMT

@Beckie+Pegg

If there is a nearby mast issue, in case you aren't aware, Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.

Re: No signal

Beckie+Pegg — Sun, 06 Sep 2026 13:03:27 GMT

Ther is a mast issue and this has been going on for a few days this week, and a couple if weeks ago.

Re: No signal

Beckie+Pegg — Sun, 06 Sep 2026 13:04:27 GMT

Hi, yes I checked and there is a mast not working near my home.

Re: No signal

PandJ2020 — Sun, 06 Sep 2026 13:08:44 GMT

@Beckie+Pegg wrote:
Hi, yes I checked and there is a mast not working near my home.

It's a pain. It could be out for days or weeks.

WiFi calling may assist?

Re: No signal

Beckie+Pegg — Sun, 06 Sep 2026 13:11:07 GMT

I can't even contact my son using WhatsApp!

Re: No signal

PandJ2020 — Sun, 06 Sep 2026 13:19:45 GMT

@Beckie+Pegg wrote:
I can't even contact my son using WhatsApp!

If using WiFi then no cellular connections are used...

Re: No signal

Beckie+Pegg — Sun, 06 Sep 2026 13:20:48 GMT

Thanks for your help.