https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5362940#M304068 <P>I upgraded my mobile &amp; changed to direct debit into my bank but my husband is still getting charged from his bank for the old contract, so we are both paying for the same mobile number, do he just cancel his one which is a lot less than mine payment? Thanks&nbsp;</P> Fri, 04 Sep 2026 12:39:28 GMT Cuttsy123 2026-09-04T12:39:28Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5362940#M304068 <P>I upgraded my mobile &amp; changed to direct debit into my bank but my husband is still getting charged from his bank for the old contract, so we are both paying for the same mobile number, do he just cancel his one which is a lot less than mine payment? Thanks&nbsp;</P> Fri, 04 Sep 2026 12:39:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5362940#M304068 Cuttsy123 2026-09-04T12:39:28Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5362943#M304069 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4774635">@Cuttsy123</a>&nbsp;</P> <P>You can't be both paying for the same sim/ mobile number as you must have different ones ?</P> <P>&nbsp;</P> <P>Do you each have your own Sky account ?</P> Fri, 04 Sep 2026 12:46:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5362943#M304069 caesarome 2026-09-04T12:46:56Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5362944#M304070 <P>Did you return your phone as a 'swap'?</P><P>&nbsp;</P><P>It can take 3-4 weeks to process the return.&nbsp; Billing will continue as normal until it's completed.</P><P>&nbsp;</P><P>If you've changed the DD then it will probably take effect for the next payment.</P> Fri, 04 Sep 2026 12:47:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-bill/m-p/5362944#M304070 PandJ2020 2026-09-04T12:47:11Z