topic Re: Data on call in Sky Mobile

Data on call

b4u2 — Mon, 31 Aug 2026 11:33:01 GMT

Hi, the voLTE doesn't work on my phone and Sky haven't been able to help me.

Meaning to say the Data is not working while I'm on a call.

Is anyone else having this issue? Any suggestions on how to fix it please?

Re: Data on call

63johnw — Mon, 31 Aug 2026 13:23:45 GMT

This has been reported on here many times @b4u2 with no solution from sky.

Re: Data on call

b4u2 — Mon, 31 Aug 2026 16:00:36 GMT

What do you suggest?

Re: Data on call

63johnw — Mon, 31 Aug 2026 16:20:08 GMT

Sorry @b4u2 i have no suggestions, until sky come up with a solution then, I like you as a sky customer, will have to put up with the issue unless someone else has a solution.

Re: Data on call

b4u2 — Mon, 31 Aug 2026 16:21:13 GMT

@63johnw are you facing this issue as well?

Re: Data on call

63johnw — Mon, 31 Aug 2026 16:23:21 GMT

I have seen it when making calls that mobile data is not available but it hasn't been an issue yet @b4u2 as I haven't wanted to use data when on a call.

Re: Data on call

b4u2 — Mon, 31 Aug 2026 16:26:43 GMT

@63johnw

@ I only have 100mb data on my current sky plan but that's not the point. IT SHOULD WORK

I've had so many issues with sky since joining and have been with them for over 7 years. I think more or less since the beginning. I've even taken them to Cisas a few times and won!

Re: Data on call

63johnw — Tue, 01 Sep 2026 05:29:25 GMT

@b4u2 as per my signature on my posts I won't respond to direct messages so any questions should be asked in the community.