https://helpforum.sky.com/t5/Sky-Mobile/Active-sim-and-keep-number/m-p/5356248#M303168 <P>Are you trying to apply a PAC from a different network?</P> Thu, 27 Aug 2026 12:18:28 GMT PandJ2020 2026-08-27T12:18:28Z https://helpforum.sky.com/t5/Sky-Mobile/Active-sim-and-keep-number/m-p/5356238#M303164 <P>Hi I am trying to activate my new sim and keep my number however it is saying I can't as I am not the account holder. Which I should be the account holder.</P> Thu, 27 Aug 2026 12:12:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Active-sim-and-keep-number/m-p/5356238#M303164 abigail_worrall 2026-08-27T12:12:48Z https://helpforum.sky.com/t5/Sky-Mobile/Active-sim-and-keep-number/m-p/5356246#M303166 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4767655">@abigail_worrall</a>&nbsp;</P> <P>Are you a new customer to Sky mobile, if so you need to be using the same username/email address to login that you used when placing the order.</P> Thu, 27 Aug 2026 12:16:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Active-sim-and-keep-number/m-p/5356246#M303166 caesarome 2026-08-27T12:16:25Z https://helpforum.sky.com/t5/Sky-Mobile/Active-sim-and-keep-number/m-p/5356248#M303168 <P>Are you trying to apply a PAC from a different network?</P> Thu, 27 Aug 2026 12:18:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/Active-sim-and-keep-number/m-p/5356248#M303168 PandJ2020 2026-08-27T12:18:28Z