topic Re: Update on MacBook Neo situation? in Sky Mobile

Update on MacBook Neo situation?

Rachel279 — Wed, 26 Aug 2026 19:05:59 GMT

I ordered an Indigo MacBook Neo on the 23rd August (aware that it's only been 3 days!). But I've seen some posts from people waiting weeks for there's to arrive. Is this still the case now??

Re: Update on MacBook Neo situation?

Sky_Gee — Thu, 27 Aug 2026 11:25:59 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Update on MacBook Neo situation?

eavie — Sat, 29 Aug 2026 00:31:15 GMT

Hi,

Did you ever get this resolved?

I ordered a blush neo on the 13th August (knew it was a 2 week wait), to then be told it was confirmed and wait another 2 weeks from the 18th August.

Re: Update on MacBook Neo situation?

Daniel0210 — Sat, 29 Aug 2026 03:24:00 GMT

@eavie

Earlier this month Sky we're apparently waiting on stock from Apple.

Re: Update on MacBook Neo situation?

Jodz99 — Sun, 30 Aug 2026 11:31:27 GMT

Ive been waiting since the 6th August. Everytime I ring they just say they are waiting for a back order from apple . But I have read that some people have waited 8 weeks .

Re: Update on MacBook Neo situation?

Rachel279 — Sun, 30 Aug 2026 11:37:54 GMT

Still no update for me either. It's only been a week for me but I think it's a bit worrying considering some people have been waiting weeks despite being told 1-2 weeks.

Re: Update on MacBook Neo situation?

Rachel279 — Sun, 30 Aug 2026 11:39:25 GMT

it's only been a week for me but I'm really not expecting to be any different. I've noticed they've stopped taking orders on their website so hopefully that speeds things up

Re: Update on MacBook Neo situation?

Jodz99 — Sun, 30 Aug 2026 11:46:32 GMT

I tried changing to a different colour but all are out of stock . Good they have stopped taking orders hopefully we hear something very soon