https://helpforum.sky.com/t5/Sky-Mobile/Account-not-receiving-my-postcode/m-p/5353671#M302796 <P>My account isn't recognising my postcode&nbsp;</P> Mon, 24 Aug 2026 11:06:52 GMT Samanthamcgarit 2026-08-24T11:06:52Z https://helpforum.sky.com/t5/Sky-Mobile/Account-not-receiving-my-postcode/m-p/5353671#M302796 <P>My account isn't recognising my postcode&nbsp;</P> Mon, 24 Aug 2026 11:06:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/Account-not-receiving-my-postcode/m-p/5353671#M302796 Samanthamcgarit 2026-08-24T11:06:52Z https://helpforum.sky.com/t5/Sky-Mobile/Account-not-receiving-my-postcode/m-p/5353708#M302804 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760953">@Samanthamcgarit</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies may not be instant.</P> Mon, 24 Aug 2026 12:04:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/Account-not-receiving-my-postcode/m-p/5353708#M302804 caesarome 2026-08-24T12:04:41Z https://helpforum.sky.com/t5/Sky-Mobile/Account-not-receiving-my-postcode/m-p/5353753#M302817 <P>Good afternoon <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a></SPAN> Thanks for making us aware of this. I can see <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4760953">@Samanthamcgarit</a></SPAN> has already sent us a message. We will respond and assist as soon as we can. Thanks, Danielle&nbsp;</P> Mon, 24 Aug 2026 12:40:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/Account-not-receiving-my-postcode/m-p/5353753#M302817 Danz994 2026-08-24T12:40:00Z