https://helpforum.sky.com/t5/Sky-Mobile/SMS-barring/m-p/5353215#M302757 <P><SPAN>Hi, I’m having an issue receiving automated OTP and verification SMS messages on my Sky Mobile number.</SPAN></P><P><SPAN>At the moment, I’m unable to receive the two-step verification code from PlayStation Network, despite requesting it several times over a period of several hours. The phone number registered with PlayStation is correct.</SPAN></P><P><SPAN>My number was ported from Eir to Sky Mobile almost one year ago. Could you please check whether there is still a routing or provisioning issue related to the number porting process?</SPAN></P><P><SPAN>Please check specifically for:</SPAN></P><P><SPAN>• A2P and OTP SMS routing</SPAN><SPAN><BR /></SPAN><SPAN>• Short-code or international verification SMS restrictions</SPAN><SPAN><BR /></SPAN><SPAN>• Any SMS barring applied to my line</SPAN><SPAN><BR /></SPAN><SPAN>• Incorrect routing through the previous Eir network</SPAN></P><P><SPAN>I have already restarted the iPhone, toggled Airplane Mode, turned off Wi-Fi, checked that Apple Messages is the default SMS application, and disabled spam and unknown-sender filtering.</SPAN></P><P><SPAN>Please refresh or reprovision the SMS service on my line. If necessary, could you escalate this to the mobile network technical team for an SMS routing investigation?</SPAN></P><P><SPAN>Thank you.</SPAN></P> Sun, 23 Aug 2026 16:43:53 GMT Ary10 2026-08-23T16:43:53Z https://helpforum.sky.com/t5/Sky-Mobile/SMS-barring/m-p/5353215#M302757 <P><SPAN>Hi, I’m having an issue receiving automated OTP and verification SMS messages on my Sky Mobile number.</SPAN></P><P><SPAN>At the moment, I’m unable to receive the two-step verification code from PlayStation Network, despite requesting it several times over a period of several hours. The phone number registered with PlayStation is correct.</SPAN></P><P><SPAN>My number was ported from Eir to Sky Mobile almost one year ago. Could you please check whether there is still a routing or provisioning issue related to the number porting process?</SPAN></P><P><SPAN>Please check specifically for:</SPAN></P><P><SPAN>• A2P and OTP SMS routing</SPAN><SPAN><BR /></SPAN><SPAN>• Short-code or international verification SMS restrictions</SPAN><SPAN><BR /></SPAN><SPAN>• Any SMS barring applied to my line</SPAN><SPAN><BR /></SPAN><SPAN>• Incorrect routing through the previous Eir network</SPAN></P><P><SPAN>I have already restarted the iPhone, toggled Airplane Mode, turned off Wi-Fi, checked that Apple Messages is the default SMS application, and disabled spam and unknown-sender filtering.</SPAN></P><P><SPAN>Please refresh or reprovision the SMS service on my line. If necessary, could you escalate this to the mobile network technical team for an SMS routing investigation?</SPAN></P><P><SPAN>Thank you.</SPAN></P> Sun, 23 Aug 2026 16:43:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/SMS-barring/m-p/5353215#M302757 Ary10 2026-08-23T16:43:53Z https://helpforum.sky.com/t5/Sky-Mobile/SMS-barring/m-p/5353286#M302761 <P>Sorry&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4764374">@Ary10</a>&nbsp;but we are customers here who help each other so you will need to call Sky and report this to them, 150 being the number to use.</P> Sun, 23 Aug 2026 18:26:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/SMS-barring/m-p/5353286#M302761 caesarome 2026-08-23T18:26:16Z