https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351315#M302563 <P>My sky mobile is not active yet I have paid&nbsp;</P> Fri, 21 Aug 2026 09:01:23 GMT AnneWanjiru 2026-08-21T09:01:23Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351315#M302563 <P>My sky mobile is not active yet I have paid&nbsp;</P> Fri, 21 Aug 2026 09:01:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351315#M302563 AnneWanjiru 2026-08-21T09:01:23Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351317#M302565 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4762539">@AnneWanjiru</a>&nbsp;</P> <P>If it had been restricted due to this hill not being paid then have you also strip your payment details again like direct debit or your card details because if you are yet to do this then this does need doing before your mobile service will be restored.</P> Fri, 21 Aug 2026 09:08:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351317#M302565 caesarome 2026-08-21T09:08:20Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351332#M302567 <P>Please activate&nbsp;</P> Fri, 21 Aug 2026 09:13:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351332#M302567 AnneWanjiru 2026-08-21T09:13:42Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351337#M302569 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4762539">@AnneWanjiru</a>&nbsp;</P> <P>We are customers here like you so can not activate anything.</P> <P>&nbsp;</P> <P>Was your mobile restricted due to the bill not being paid and if so have you set your payment details up again ?</P> Fri, 21 Aug 2026 09:16:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/5351337#M302569 caesarome 2026-08-21T09:16:59Z