topic Re: No mobile signal in Sky Mobile

No mobile signal

Don33 — Sat, 15 Aug 2026 15:02:00 GMT

I have been unable to make or receive phone calls or messages for over a week now, when I check my area for coverage, it continuously says maintenance being done in my area. I have Missed important calls because of this and I would appreciate when to know about the end of maintenance.

kind regards

Peter Donald

Re: No mobile signal

63johnw — Sat, 15 Aug 2026 15:05:04 GMT

Hi @Don33 in case you aren't aware sky don't own any masts so are reliant on others fixing them. You should be able to sign up for updates on the status page.

Re: No mobile signal

caesarome — Sat, 15 Aug 2026 15:06:17 GMT

@Don33

If your phone is from Sky then WiFi calling might be an option when you are in range of a WiFi network.

Re: No mobile signal

Daisy3 — Sat, 15 Aug 2026 15:29:39 GMT

Same! It's really poor connection at the best of times. I rely on data as my WiFi connection is poor at home and I use that to support my sky glass. I can't have both on at the same time or the tv buffers!!! Get the mast fixed quick and please get fibre to my house!!!!

Re: No mobile signal

Houlty84 — Sat, 15 Aug 2026 18:48:20 GMT

I have had the same issue yet my brother also on sky has full signal. I rang them today and they are sending me a new eSIM with the same number. Hoping this will solve the issue

Re: No mobile signal

Muharrem — Tue, 18 Aug 2026 07:50:51 GMT

Currently in Galway

No coverage i have on my phone, is there any maintenance on schedule or somethink?

Re: No mobile signal

PandJ2020 — Tue, 18 Aug 2026 07:53:01 GMT

@Muharrem wrote:
Currently in Galway
No coverage i have on my phone, is there any maintenance on schedule or somethink?

Check here: https://www.sky.com/help/articles/service-status-sky-mobile

Re: No mobile signal

Steven_13 — Tue, 18 Aug 2026 08:16:40 GMT

Same here in warwickshire i have had no network for 2 days, i cannot ring sky as no other phones absolute nightmare!

Re: No mobile signal

Muharrem — Tue, 18 Aug 2026 08:18:05 GMT

Still same?

Re: No mobile signal

PandJ2020 — Tue, 18 Aug 2026 08:18:20 GMT

@Steven_13 wrote:
Same here in warwickshire i have had no network for 2 days, i cannot ring sky as no other phones absolute nightmare!

Does the checker confirm an issue?

Re: No mobile signal

Steven_13 — Tue, 18 Aug 2026 08:19:40 GMT

No issues apparently

Re: No mobile signal

PandJ2020 — Tue, 18 Aug 2026 08:22:03 GMT

@Steven_13 wrote:
No issues apparently

If you done all the basics (reboot phone particularly) then you can lodge the issue from that link.

Re: No mobile signal

Muharrem — Tue, 18 Aug 2026 08:28:44 GMT

but there is

Re: No mobile signal

Steven_13 — Tue, 18 Aug 2026 08:30:47 GMT

Yes, no network comes on occasionally for a minute then back to no service

@Muharrem wrote:
Still same?

Re: No mobile signal

Muharrem — Tue, 18 Aug 2026 08:41:35 GMT

on the phone to them now

Re: No mobile signal

Muharrem — Tue, 18 Aug 2026 08:42:47 GMT

Security questions 😠

Re: No mobile signal

Steven_13 — Tue, 18 Aug 2026 09:04:04 GMT

What a nightmare no signal again, had service for about 2 minutes then off again.

Re: No mobile signal

L3R — Tue, 18 Aug 2026 09:11:22 GMT

Did the new SIM resolve the issue and restore your service and signal?

Re: No mobile signal

Steven_13 — Tue, 18 Aug 2026 09:15:37 GMT

Not had a new sim? Took out present one and rubbed on jeans and put back in but still same issue .

Re: No mobile signal

Muharrem — Tue, 18 Aug 2026 09:28:45 GMT

My issue is resolved after the phone call to them, i dont know what ever she done over the phone but after the phone call i just took took out the SIM CArd and put it back all back