topic Phone order in Sky Mobile

Phone order

Jkd1 — Mon, 17 Aug 2026 16:21:10 GMT

Hi. I ordered a phone today. It initially said in stock, order by 9pm for next day delivery. But then the email confirmation said 1-2wks(but the phone came with a gift, so wasnt sure if it was the gift coming in 1-2wks as the sentences was a bit jumbled and it said your device. accessory will arrive in 1-2wks.

And where look up delivery it says in progress coming soon.

I onky really ordered it today as it said it was in stock and would come tomorrow. Is there any chance of that happening still or is it the case that it will be 1-2wks for sure

Re: Phone order

caesarome — Mon, 17 Aug 2026 16:24:04 GMT

@Jkd1

If the email said 1-2 weeks then this is the time scale you are looking at.

What phone did you order as with some free gifts they are sent automatically and with others you have to put in a claim.

Re: Phone order

Jkd1 — Mon, 17 Aug 2026 16:25:52 GMT

Thanks. Its odd as the site it still says order by 9pm for next day delivery for the phone I ordered(Samsung z fold 8 ultra)

Re: Phone order

caesarome — Mon, 17 Aug 2026 16:32:57 GMT

@Jkd1 wrote:

Thanks. Its odd as the site it still says order by 9pm for next day delivery for the phone

It does happen I'm afraid.

The watch should come automatically after 30 days of receiving the phone.