topic Wrong number displayed in Sky Mobile

Wrong number displayed

Lewis145 — Sun, 16 Aug 2026 12:34:50 GMT

My Sky account shows a number ending 248, but my active Sky Mobile SIM is using a number ending 967. I need the PAC for 967

Re: Wrong number displayed

PandJ2020 — Sun, 16 Aug 2026 12:42:15 GMT

You can't use a PAC within a network if that's what you're trying to do?

Re: Wrong number displayed

Lewis145 — Sun, 16 Aug 2026 12:43:57 GMT

I'm not sure what to do but I know they are both displaying different numbers and I thought that was how to fix

Re: Wrong number displayed

PandJ2020 — Sun, 16 Aug 2026 12:50:01 GMT

You should take a step back an explain what you've done and exactly what the issue is.

I suspect you've activated an additional SIM - which has a new phone number...

Re: Wrong number displayed

Lewis145 — Sun, 16 Aug 2026 12:51:20 GMT

I was previously a sky customer under a different account , so I got a new plan under my own name so I transferred my old number to an esim then transferred it back once I received my new physical sim

Re: Wrong number displayed

caesarome — Sun, 16 Aug 2026 13:00:35 GMT

@Lewis145 wrote:

I was previously a sky customer under a different account , so I got a new plan under my own name

Then you are logged into the wrong account as you need to be accessing this new one that was set up under your own name.