https://helpforum.sky.com/t5/Sky-Mobile/Wrong-phone-ordered/m-p/5346062#M301847 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3850386">@Hannah79</a>&nbsp;You will have to call Sky to start the returns procedure.&nbsp;</P> Sat, 15 Aug 2026 14:52:44 GMT daveNOS 2026-08-15T14:52:44Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-phone-ordered/m-p/5346058#M301846 <P>Hello!</P><P>&nbsp;</P><P>My new phone arrived today, but I realised I have ordered the wrong colour by mistake! I can use the delivery box to return it but can't find how to get a returns label sent to me. Any help gratefully received&nbsp;</P> Sat, 15 Aug 2026 14:51:59 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-phone-ordered/m-p/5346058#M301846 Hannah79 2026-08-15T14:51:59Z https://helpforum.sky.com/t5/Sky-Mobile/Wrong-phone-ordered/m-p/5346062#M301847 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3850386">@Hannah79</a>&nbsp;You will have to call Sky to start the returns procedure.&nbsp;</P> Sat, 15 Aug 2026 14:52:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Wrong-phone-ordered/m-p/5346062#M301847 daveNOS 2026-08-15T14:52:44Z