https://helpforum.sky.com/t5/Sky-Mobile/Sky-network-turned-off/m-p/5345823#M301824 <P>I have sky mobile for 6 weeks now. But today my network has switched to EE my old provider for no reason whatsoever. I don't have an account with EE so nothing is working except for internet.&nbsp;<BR /><BR /></P><P>any ideas how to get in touch with sky to resolve this? &nbsp;The chat bot won't let me speak to anyone.&nbsp;</P> Sat, 15 Aug 2026 11:44:29 GMT cfgridley 2026-08-15T11:44:29Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-network-turned-off/m-p/5345823#M301824 <P>I have sky mobile for 6 weeks now. But today my network has switched to EE my old provider for no reason whatsoever. I don't have an account with EE so nothing is working except for internet.&nbsp;<BR /><BR /></P><P>any ideas how to get in touch with sky to resolve this? &nbsp;The chat bot won't let me speak to anyone.&nbsp;</P> Sat, 15 Aug 2026 11:44:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-network-turned-off/m-p/5345823#M301824 cfgridley 2026-08-15T11:44:29Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-network-turned-off/m-p/5345862#M301825 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4567707">@cfgridley</a>&nbsp;</P> <P>I take it you have rebooted your phone, if so and this hasn't fixed it then you might need to reset the network settings.</P> Sat, 15 Aug 2026 12:10:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-network-turned-off/m-p/5345862#M301825 caesarome 2026-08-15T12:10:54Z