https://helpforum.sky.com/t5/Sky-Mobile/eSIM-confusion/m-p/5345301#M301734 <P>I recently purchased an iPhone 17e with an eSIM. I activated the eSIM and all went as was supposed to, or so I thought. &nbsp;<BR />sky Mobile emailed me and said there was an issue setting up the sim.&nbsp;<BR />I have one phone number stored on my eSIM that opens an option to change it but won't let me save anything. When I phone someone, there is a completely different phone number on their display. They are both new numbers. I am not porting anything over from my old contract. &nbsp;What have I done wrong?&nbsp;</P> Fri, 14 Aug 2026 18:57:41 GMT LClark 2026-08-14T18:57:41Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-confusion/m-p/5345301#M301734 <P>I recently purchased an iPhone 17e with an eSIM. I activated the eSIM and all went as was supposed to, or so I thought. &nbsp;<BR />sky Mobile emailed me and said there was an issue setting up the sim.&nbsp;<BR />I have one phone number stored on my eSIM that opens an option to change it but won't let me save anything. When I phone someone, there is a completely different phone number on their display. They are both new numbers. I am not porting anything over from my old contract. &nbsp;What have I done wrong?&nbsp;</P> Fri, 14 Aug 2026 18:57:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-confusion/m-p/5345301#M301734 LClark 2026-08-14T18:57:41Z https://helpforum.sky.com/t5/Sky-Mobile/eSIM-confusion/m-p/5345314#M301739 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4751807">@LClark</a>&nbsp;wrote:<BR /> <P>I have one phone number stored on my eSIM that opens an option to change it&nbsp;</P> <HR /></BLOCKQUOTE> <P>Isn't that the number that has come with the esim, if so you can't just change it I don't think.</P> Fri, 14 Aug 2026 19:05:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/eSIM-confusion/m-p/5345314#M301739 caesarome 2026-08-14T19:05:19Z