topic Promotional mobile deal in Sky Mobile

Promotional mobile deal

Liddy22 — Fri, 14 Aug 2026 18:56:15 GMT

I swapped my two phones on my account for the promotion of an additional £300 on top of the old phones value and I was told several times that I would qualify for this and it would be added to my account automatically wiping out what I owed leaving a credit. I'm still waiting and my next bill is predicted at £400+ has anyone else had this problem?

Re: Promotional mobile deal

caesarome — Fri, 14 Aug 2026 19:03:50 GMT

@Liddy22 wrote:
I swapped my two phones on my account for the promotion of an additional £300 on top of the old phones value

Tell us more about this offer so what phones did you order ?

Re: Promotional mobile deal

PandJ2020 — Fri, 14 Aug 2026 19:08:56 GMT

Samsung Z Flip 8?

https://helpforum.sky.com/t5/Sky-Mobile/IMEI-voucher-code-for-samsung-z-flip-8-trade-in-voucher-not-working/td-p/5334986