topic Re: Request for iPhone Purchase Documents and Order Details in Sky Mobile

Request for iPhone Purchase Documents and Order Details

Tabarak1 — Fri, 14 Aug 2026 08:04:03 GMT

Hello Sky Customer Support,

I purchased an iPhone from Sky and I need the complete purchase documentation for my device.

Could you please provide me with copies of the following documents/details:

● Original purchase invoice or receipt

● Order confirmation

● Contract/agreement

● Payment or finance confirmation

● Device IMEI/serial number details, if available

● Order number and purchase date

I need these documents as proof of purchase for an Apple Activation Lock support case.

Please send the documents to me in PDF format if possible.

Thank you for your help.

Kind regards

Mark39 — Fri, 14 Aug 2026 08:24:02 GMT

@Tabarak1 we're a customer Community, not Sky customer support. You can find details of what Sky can provide here : https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests

PandJ2020 — Fri, 14 Aug 2026 08:38:23 GMT

You should find many of those items in your account: My Messages | Inbox | Sky.com