topic Credit Check Error in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/Credit-Check-Error/m-p/5343063#M300246 <P>When I go to upgrade my phone, I can get all the way to the credit agreement. When I press "agree and continue" I instead get an error page. I'm not sure if this means I've failed the credit check?&nbsp;<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1030.png" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/119437i3EA5CBD128AF606F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1030.png" alt="IMG_1030.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_1030.png</span></span></P><P> </P> Thu, 13 Aug 2026 17:11:14 GMT Epochh 2026-08-13T17:11:14Z Credit Check Error https://helpforum.sky.com/t5/Sky-Mobile/Credit-Check-Error/m-p/5343063#M300246 <P>When I go to upgrade my phone, I can get all the way to the credit agreement. When I press "agree and continue" I instead get an error page. I'm not sure if this means I've failed the credit check?&nbsp;<BR /><BR /></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1030.png" style="width: 1179px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/119437i3EA5CBD128AF606F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1030.png" alt="IMG_1030.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">IMG_1030.png</span></span></P><P> </P> Thu, 13 Aug 2026 17:11:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Credit-Check-Error/m-p/5343063#M300246 Epochh 2026-08-13T17:11:14Z Re: Credit Check Error https://helpforum.sky.com/t5/Sky-Mobile/Credit-Check-Error/m-p/5343177#M300293 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4754267">@Epochh</a>&nbsp;</P> <P>It's probably not you so if you cant get past it the only way to get the order placed will be by calling Sky instead.</P> Thu, 13 Aug 2026 18:16:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Credit-Check-Error/m-p/5343177#M300293 caesarome 2026-08-13T18:16:14Z