https://helpforum.sky.com/t5/Sky-Mobile/Mobile-account/m-p/5343005#M300240 <P>I currently have two phones. One for me and a old one which is under my deceased husband. I would like to remove my husbands phone and upgrade mine.</P><P>&nbsp;</P><P>how do I do this as I cannot find a phone number to help me</P> Thu, 13 Aug 2026 16:24:01 GMT MHolland 2026-08-13T16:24:01Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-account/m-p/5343005#M300240 <P>I currently have two phones. One for me and a old one which is under my deceased husband. I would like to remove my husbands phone and upgrade mine.</P><P>&nbsp;</P><P>how do I do this as I cannot find a phone number to help me</P> Thu, 13 Aug 2026 16:24:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-account/m-p/5343005#M300240 MHolland 2026-08-13T16:24:01Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-account/m-p/5343011#M300241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4754221">@MHolland</a>&nbsp;</P> <P>You can upgrade yours anytime you want by either calling Sky or doing it yourself via your online account here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-mobile-upgrade" target="_blank">https://www.sky.com/help/articles/sky-mobile-upgrade</A></P> <P>&nbsp;</P> <P>If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.</P> <P>&nbsp;</P> <P>If you are struggling with this then give Sky a call on the free 150 number to do it.</P> <P>&nbsp;</P> <P>If sending a phone back to Sky then make sure you get and keep proof of delivery.</P> <P>&nbsp;</P> <P>Are you still paying for your late husband's phone or has it been paid off in full ?</P> Thu, 13 Aug 2026 16:31:18 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-account/m-p/5343011#M300241 caesarome 2026-08-13T16:31:18Z