https://helpforum.sky.com/t5/Sky-Mobile/Error-on-mobile-shop/m-p/5342751#M300213 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3703959">@Sc+engineer</a>&nbsp;</P> <P>Are you using the right sign in details or using a VPN or if an iphone the private relay function ?</P> Thu, 13 Aug 2026 12:10:52 GMT caesarome 2026-08-13T12:10:52Z https://helpforum.sky.com/t5/Sky-Mobile/Error-on-mobile-shop/m-p/5342715#M300199 <P>I am checking my mobile on my sky app and when I click on credit agreement it's comes up with error message access denied.&nbsp;<BR /><BR /></P><P>any clue to what this is.&nbsp;</P> Thu, 13 Aug 2026 11:42:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Error-on-mobile-shop/m-p/5342715#M300199 Sc+engineer 2026-08-13T11:42:49Z https://helpforum.sky.com/t5/Sky-Mobile/Error-on-mobile-shop/m-p/5342751#M300213 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3703959">@Sc+engineer</a>&nbsp;</P> <P>Are you using the right sign in details or using a VPN or if an iphone the private relay function ?</P> Thu, 13 Aug 2026 12:10:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/Error-on-mobile-shop/m-p/5342751#M300213 caesarome 2026-08-13T12:10:52Z https://helpforum.sky.com/t5/Sky-Mobile/Error-on-mobile-shop/m-p/5344576#M301649 <P>Hello. Yes am using the correct sign in details and checked setting and don't have the private relay for the iPhone.&nbsp;</P> Fri, 14 Aug 2026 10:06:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Error-on-mobile-shop/m-p/5344576#M301649 Sc+engineer 2026-08-14T10:06:09Z