Problems re Mobility calls dropping and Sky blaming Sim then Mobile

Allibash46 — Thu, 13 Aug 2026 01:55:51 GMT

Have been a Sky customer over 14yrs.

Earlier this year I was unable to make calls, couldn't use Google maps in car then no internet yet as soon as I entered a family members home who has BT internet the phone was up and running. Sky said I needed a new SIM...no success then it's My phone nothing to do with the Internet.

Ok I've purchased a Pixel 10 pro, updated my internet package flashes up on t.v. no internet my iPad isn't connecting to internet my printer is doing the same Sky says the problem isn't at their end.

Yet I've read that it is standard on Sky Hubs has WPA3 which causes phones from hiding network connection which in turn causes SKY Routers to drop call connections.

Would like feedback on this since Open Reach said on call my router is working fine ...end of story.

Anyone else had similar issues??

Re: Problems re Mobility calls dropping and Sky blaming Sim then Mobile

caesarome — Thu, 13 Aug 2026 07:22:13 GMT

@Allibash46

When this happens in your home are you using Wifi or mobile data ?

topic Problems re Mobility calls dropping and Sky blaming Sim then Mobile in Sky Mobile

Problems re Mobility calls dropping and Sky blaming Sim then Mobile

Re: Problems re Mobility calls dropping and Sky blaming Sim then Mobile