topic Re: Unlimited calls and texts in Sky Mobile

Unlimited calls and texts

cheesymonkey — Sun, 09 Aug 2026 11:50:54 GMT

Is it possible to keep my sim but cancel unlimited calls and texts, essentially making it a pay as you use function for this aspect? If so how do I go abput it please?

Re: Unlimited calls and texts

63johnw — Sun, 09 Aug 2026 11:54:42 GMT

Hi @cheesymonkey no that's not something that's possible with sky, all sky plans have a monthly payment.

Re: Unlimited calls and texts

cheesymonkey — Sun, 09 Aug 2026 13:23:23 GMT

Thanks. I expected as such. Annoying as I pay more for the unlimited calls and text (which I don't use) than the data.

Re: Unlimited calls and texts

63johnw — Sun, 09 Aug 2026 14:39:03 GMT

Hi @cheesymonkey the unlimited calls and texts are usually free. What are you paying ?

Re: Unlimited calls and texts

cheesymonkey — Sun, 09 Aug 2026 17:53:10 GMT

£5 for the sim, £10 for unlimited texts and calls

Re: Unlimited calls and texts

caesarome — Sun, 09 Aug 2026 18:15:15 GMT

@cheesymonkey

Where are you seeing this because as @63johnw said, all calls and texts are free with any Sky sim so are you saying you are bing charged this £10 ?

Re: Unlimited calls and texts

PandJ2020 — Sun, 09 Aug 2026 18:31:18 GMT

£10 is a legacy charge where this was waived if you had TV as well.

However, 'unlimited' calls and texts became included for everyone. This was done by way of a compensating £10 discount that reduced it to £0.

But there have been some reports of this discount not being applied. If not, then you need to contact Sky - a considerable credit could be due...

Re: Unlimited calls and texts

cheesymonkey — Sun, 09 Aug 2026 18:50:46 GMT

Its shown on my bill. Same for all of my sims.

Re: Unlimited calls and texts

caesarome — Sun, 09 Aug 2026 18:52:17 GMT

@cheesymonkey

You need to get in touch with Sky about that as it isn't right, call them on 150.

Re: Unlimited calls and texts

cheesymonkey — Sun, 09 Aug 2026 19:10:35 GMT

Thank you!