https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-new-SIM/m-p/5337971#M299516 <P>Hi&nbsp;</P><P>I'm unable to activate my new physical SIM. It says I'm not the account holder, although I'm&nbsp;</P><P>I'll appreciate some help</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000386254.jpg" style="width: 1280px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/119327i4918364BF0B0F97C/image-size/medium?v=v2&amp;px=400" role="button" title="1000386254.jpg" alt="1000386254.jpg" /></span></P><P> </P> Thu, 06 Aug 2026 21:07:35 GMT Heavenscanwait 2026-08-06T21:07:35Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-new-SIM/m-p/5337971#M299516 <P>Hi&nbsp;</P><P>I'm unable to activate my new physical SIM. It says I'm not the account holder, although I'm&nbsp;</P><P>I'll appreciate some help</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000386254.jpg" style="width: 1280px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/119327i4918364BF0B0F97C/image-size/medium?v=v2&amp;px=400" role="button" title="1000386254.jpg" alt="1000386254.jpg" /></span></P><P> </P> Thu, 06 Aug 2026 21:07:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-new-SIM/m-p/5337971#M299516 Heavenscanwait 2026-08-06T21:07:35Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-new-SIM/m-p/5337976#M299517 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4749076">@Heavenscanwait</a>&nbsp;</P> <P>While you might be the account hodler a message like that suggests that you might not be signed in with the correct ID or email address ?</P> Thu, 06 Aug 2026 21:20:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-activate-new-SIM/m-p/5337976#M299517 caesarome 2026-08-06T21:20:14Z