topic Re: No mobile connection all day in Sky Mobile

No mobile connection all day

L-n — Thu, 06 Aug 2026 20:32:26 GMT

Why have I had no mobile connection all day? I cannot make or receive telephone calls despite restarting my phone.

caesarome — Thu, 06 Aug 2026 20:37:37 GMT

Do any mast issues show here for you:

L-n — Thu, 06 Aug 2026 20:40:36 GMT

No. Won't allow me to check using my mobile phone.

caesarome — Thu, 06 Aug 2026 20:42:49 GMT

Do you have a wfi connection you can connect it to ?

L-n — Thu, 06 Aug 2026 20:43:19 GMT

Yes, i do.

caesarome — Thu, 06 Aug 2026 20:48:23 GMT

Then I would connect it to your wifi network, check the link I posted and turn on wifi calling so you can use your mobile to make calls etc...

L-n — Thu, 06 Aug 2026 20:49:42 GMT

Apologies, I can't see your link.

caesarome — Thu, 06 Aug 2026 20:51:07 GMT

@caesarome wrote:

@L-n

Do any mast issues show here for you:

https://www.sky.com/help/servicestatus/mobile

L-n — Thu, 06 Aug 2026 20:55:07 GMT

I get this message: Sorry, this service doesn't work with screen readers.

caesarome — Thu, 06 Aug 2026 21:20:57 GMT

You get that message when accessing the link ?

Do you have any sight issues ?

L-n — Fri, 07 Aug 2026 04:32:46 GMT

Yes, that is why I copied and pasted the message.

No! I do not have sight issues.