https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5337399#M299436 <P>Hi I am trying to see how much it might cost me to upgrade my phone, whenever I use the mysky app or the website I get so far and just says access denied? Can't get as far as seeing what phones I could change to&nbsp;</P> Thu, 06 Aug 2026 10:19:40 GMT G-lions 2026-08-06T10:19:40Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5337399#M299436 <P>Hi I am trying to see how much it might cost me to upgrade my phone, whenever I use the mysky app or the website I get so far and just says access denied? Can't get as far as seeing what phones I could change to&nbsp;</P> Thu, 06 Aug 2026 10:19:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5337399#M299436 G-lions 2026-08-06T10:19:40Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5337781#M299482 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4748494">@G-lions</a>&nbsp; try clearing your browser cache and try a different browser or use incognito mode. If it's still the same then call sky on 150 for help.&nbsp;</P> Thu, 06 Aug 2026 17:18:09 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/5337781#M299482 63johnw 2026-08-06T17:18:09Z