topic Re: Mobile data in Sky Mobile

Mobile data

Misty_wordley — Wed, 05 Aug 2026 22:56:14 GMT

My daughter is having problems with incoming calls and outgoing calls also having problems with mobile data not showing up 5G it's just 4 dots can anyone help me out

Re: Mobile data

63johnw — Thu, 06 Aug 2026 06:10:52 GMT

Hi @Misty_wordley any issues showing ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: Mobile data

Nat721 — Thu, 06 Aug 2026 07:21:47 GMT

I am having issues for a couple of days now with calls texts and data phone signal is terrible keeps coming up E only 1 or 2 bars on my signal no 4g or 5g showing when I change this it automatically goes back to E or WiFi. Am not receiving important messages or calls.

Re: Mobile data

63johnw — Thu, 06 Aug 2026 07:33:20 GMT

Same as above @Nat721 ? Any issues showing ?

Re: Mobile data

caesarome — Thu, 06 Aug 2026 08:32:17 GMT

@Misty_wordley @Nat721

You might have already done this but have you tried rebooting your phone ?

Re: Mobile data

Nat721 — Thu, 06 Aug 2026 08:56:49 GMT

Yes I've done the reboot I've even got rid of apps and stuff I've also paid more for storage it's still happening. Am only getting 1 bar on my phone no matter where I go. Am only getting the phone to sky now but there just saying well send a new sim