https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336794#M299347 <P>Yeah it's enabled but never actually works! I have done checks of my local areas where it says the network is strong and 5G compatible but no luck. I have been with Sky for 5 years now and never managed to resolve this issue, now along with my data cutting out its frustrating.</P><P>&nbsp;</P><P>thank you for your response!</P> Wed, 05 Aug 2026 14:37:20 GMT Sljx 2026-08-05T14:37:20Z https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336613#M299313 <P>Every time I make a phone call my 3G/4G stops working. I have reset my phone and still no changes.&nbsp;<BR /><SPAN><BR />My signal is always poor anyway, and even in 5G compatible areas I've never had 5G. Very close to cancelling my sim.</SPAN></P> Wed, 05 Aug 2026 11:25:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336613#M299313 Sljx 2026-08-05T11:25:25Z https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336618#M299315 <P>Did you enable 5G on your SIM?&nbsp; (It's not automatic)</P><P>&nbsp;</P><P>Any mast issues here:&nbsp;<A href="https://www.sky.com/help/articles/service-status-sky-mobile" target="_blank" rel="noopener">Service status (Sky Mobile) | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Wed, 05 Aug 2026 11:29:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336618#M299315 PandJ2020 2026-08-05T11:29:16Z https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336630#M299316 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3639427">@Sljx</a>&nbsp; with regards the internet dropping during calls, this has come up on here many times with no solution from sky.&nbsp;</P> Wed, 05 Aug 2026 11:42:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336630#M299316 63johnw 2026-08-05T11:42:40Z https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336637#M299317 <P>I thought I was the only one with this issue and think g it was my phone. Glad I'm not the only one now. It's very frustrating g&nbsp;</P> Wed, 05 Aug 2026 11:53:47 GMT https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336637#M299317 Lollierose25 2026-08-05T11:53:47Z https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336794#M299347 <P>Yeah it's enabled but never actually works! I have done checks of my local areas where it says the network is strong and 5G compatible but no luck. I have been with Sky for 5 years now and never managed to resolve this issue, now along with my data cutting out its frustrating.</P><P>&nbsp;</P><P>thank you for your response!</P> Wed, 05 Aug 2026 14:37:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/Internet-dropping-out-when-on-the-phone/m-p/5336794#M299347 Sljx 2026-08-05T14:37:20Z