topic Re: No network tried everything in Sky Mobile

No network tried everything

Notmyproblem40 — Tue, 04 Aug 2026 11:30:49 GMT

My phone has lost its connection to the network for days, I have no texts no way of phoning or receiving calls, wifi calling isn't working, I have tried every fix possible, I've no way of calling sky and there isn't a chat option other than a bot, so basically I'm screwed, help my phone is a Samsung s26 ultra and I'm using an e sim

Re: No network tried everything

63johnw — Tue, 04 Aug 2026 11:40:07 GMT

Hi @Notmyproblem40 there is an issue sky are aware of with signal and WiFi calling issues so until that's sorted there isn't much advice we can offer.

Re: No network tried everything

JimSalter — Tue, 04 Aug 2026 11:53:26 GMT

Have the same issue.

@Sky what is the issue?

Re: No network tried everything

Daniel0210 — Tue, 04 Aug 2026 12:04:24 GMT

@JimSalter wrote:

@Sky what is the issue?

@JimSalter
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up of Sky customers helping other Sky customers with additional help from Superusers like @63johnw and myself.

I'm afraid you've tagged a customer who had the unfortunate idea to use that as their Community username and will have regretted it ever since.

Re: No network tried everything

JimSalter — Tue, 04 Aug 2026 12:12:35 GMT

Ok, thanks for the reply.

Re: No network tried everything

Lei — Tue, 04 Aug 2026 13:48:21 GMT

Having the same issue, managed to call out after multiple attempts, unable to receive any incoming calls, not even connecting just going straight to voicemail, spent the last few hours thinking it was my new phone & tryinh to fix the problem 🙄

Re: No network tried everything

KlaraH — Tue, 04 Aug 2026 18:08:42 GMT

My kids mobile have no mobile data

Re: No network tried everything

Ckcs1981 — Tue, 04 Aug 2026 19:05:34 GMT

I have the same issue, what's happening?