topic Payments query in Sky Mobile

Payments query

Giggsyross — Mon, 03 Aug 2026 17:36:13 GMT

Why is there 2 payments coming out of my account

PandJ2020 — Mon, 03 Aug 2026 17:37:27 GMT

@Giggsyross wrote:
Why is there 2 payments coming out of my account

Did you make any manual payments or change your payment date?

Giggsyross — Mon, 03 Aug 2026 17:39:23 GMT

PandJ2020 — Mon, 03 Aug 2026 17:40:41 GMT

@Giggsyross wrote:
No

What do your bills show?

Giggsyross — Mon, 03 Aug 2026 17:42:36 GMT

Two different patents on two different dates in the month and neither are for the amount in my bill on the app

PandJ2020 — Mon, 03 Aug 2026 17:44:10 GMT

@Giggsyross wrote:
Two different patents on two different dates in the month and neither are for the amount in my bill on the app

Strange. You may have to call Sky to ask why? Call 150.