topic Re: Wrong address!!! in Sky Mobile

Wrong address!!!

CraigB11 — Sun, 02 Aug 2026 11:47:10 GMT

I was going to add a mobile phone to my account and got everything filled in and was just about to order and noticed it was going to my old address!!!! I quickly cancelled, but now can't see anywhere to change my address. How do I do this so I can order a phone?

Re: Wrong address!!!

caesarome — Sun, 02 Aug 2026 11:54:02 GMT

@CraigB11

The only way the address can be updated is by calling Sky, so if you have another phone with a Sky sim in it then the number to use is just 150.

Re: Wrong address!!!

CraigB11 — Sun, 02 Aug 2026 12:08:35 GMT

What's the contact number if I don't have a sky sim?

Re: Wrong address!!!

caesarome — Sun, 02 Aug 2026 12:14:56 GMT

@CraigB11

Use this link:

https://www.sky.com/help/articles/change-address-sky-mobile-account

Select > No, I still need help > No, I want to get in touch > tick both boxes > Get in touch > Call Us, and the number should finally be shown.