topic Re: Mobile Account in Sky Mobile

Mobile Account

Dawn556 — Sat, 01 Aug 2026 14:15:08 GMT

My husband and I use Sky Mobile but it only shows my name against both numbers. How can I change it so that my husbands name appears against his mobile number. Also when phoning a friend he can only receive my calls if i call him back using return call.

Re: Mobile Account

SKY1992bf — Sat, 01 Aug 2026 14:24:12 GMT

@Dawn556 If both sims are on your account then there is nothing you can do to change the name

or are you saying the displayed name on a receipents phone is showing your name even though your husband made the call on he's phone

Re: Mobile Account

Dawnie+May — Sat, 01 Aug 2026 14:26:10 GMT

Oh his Apple Watch it comes up with Morning Dawn not his name so having looked all the settings the only thing I came up with is the sim is in my name

Re: Mobile Account

63johnw — Sat, 01 Aug 2026 15:40:41 GMT

Hi @Dawn556 if you open the my sky app, go to the mobile tab, then choose the sim for him then tap manage sim then manage settings then in plan settings you can edit the plan name.

Not sure about you calling him other than the number being blocked in phone settings ?

Re: Mobile Account

Dawnie+May — Sat, 01 Aug 2026 16:36:20 GMT

Definitlely not blocked as I have checked all of that.I will try try what yo have mentioned. Thank you

Re: Mobile Account

Dawnie+May — Sat, 01 Aug 2026 16:45:54 GMT

I have changed the sim name thank you that's brilliant

Re: Mobile Account

Dawnie+May — Wed, 05 Aug 2026 06:55:47 GMT

I've managed to change it, it was the contact card on his iPhone that displayed my name. Fixed the sim name as well so thanks everyone